
Why do professionals in home services enable their landlines to receive text messages from their customers?
Customers texting directly from their mobile devices to your landline allows a home services business to get a handle on sales and customer service inquiries capturing valuable data.
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Customers can easily coordinate to schedule appointments.
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Customers can reach out with questions and concerns that can be quickly answered without waiting on hold.
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67% of people prefer organizing by texting a business to a call or email.
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Update the communication process with text conversations for customers and employees.
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Using your existing landline number, you can text customers and other employees. It makes communication and coordination easier and faster.
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Speed up scheduling.
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Handle your scheduling through a few quick text messages. Alert your customers of an upcoming appointment and let them know when a technician is on their way.
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Text customers with updates on their appointment, your arrival time, and the latest details of their service.
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Remind customers for service
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Send a simple text message letting a customer know it's time for a return visit.
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They can reply directly from their text messaging app to schedule an appointment and ask further questions. You can set up an auto reply to automatically send a messages to customers after a certain period of time.
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Collaborate with coworkers
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Keep in contact with coworkers to ensure all details and customers are taken care of.
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Check with technicians about current and previous jobs with a quick message.
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Customer acquisition
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Continue advertising with your current number, with the bonus of receiving and sending text messages. Text messages can be sent to new, potential, and returning customers.
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Increase efficiency by sending messages to multiple customers, even all your customers, at once.
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Add quote from pest control technician
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First time auto-reply
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Send a welcome message automatically when customers text you for the first time.
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Off hours auto-reply
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Let customers know your available hours or when you will get back to them automatically when they text you during off hours.
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Inactive customer auto-messaging
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Contact previous customers for feedback and return visits.